My Case planned maintenance schedule
The My Case portal is regularly updated to improve your experience and add new features.
Maintenance usually takes place from 7 pm to 10 pm Eastern Time (ET), but sometimes it can last longer. During this time, you won’t be able to sign in to My Case.
The schedule below shows upcoming maintenance dates and times so you can plan ahead.
Schedule
| Date | Start (ET) | Estimated end (ET) |
| Monday, June 15, 2026 | 7:00 PM | 10:00 PM |
| Monday, July 6, 2026 | 7:00 PM | 10:00 PM |
| Monday, July 27, 2026 | 7:00 PM | 10:00 PM |
| Monday, August 17, 2026 | 7:00 PM | 10:00 PM |
| Tuesday, September 8, 2026 | 7:00 PM | 10:00 PM |
| Monday, September 28, 2026 | 7:00 PM | 10:00 PM |
| Monday, October 19, 2026 | 7:00 PM | 10:00 PM |
| Monday, November 9, 2026 | 7:00 PM | 10:00 PM |
| Monday, November 30, 2026 | 7:00 PM | 10:00 PM |